Upload status
The upload file transaction status represents the status of a file that is uploaded to the bank.
You can view the upload/approval status indicator for each entry at a glance from the bank account register:
The colour of the upload status indicates the following statuses:
Colour | Explanation |
Green | Successfully processed. The payment has been approved and cleared from the bank |
Purple | Awaiting authorisation. The payment has been uploaded but not yet authorised online. |
Red | The transaction is invalid or stale. Identify the issue, remove the transaction from the current file and create another file for re-upload. |
Broken Red | The file contains some validation issues. Fix the issues and try again. |
Audit history
By hovering your mouse over the status icon, you can view the audit history of the uploading workflow:
When the transaction is returned as "successfully processed by bank" the transaction’s "banked date" is updated.
The transaction status may be checked during the day or the status is automatically checked over night.
Stale uploads
If a file is not authorised within 5 business days it will go stale. An error will reported to the software. To resolve this you will need to remove the transaction from the file upload batch and re-upload the transaction.
See
The status of files that have been deleted or rejected
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