Creditors' portal: The bank details don't appear for the creditors when submitting their proofs of debt

To show bank details to creditors when they submit their claims online:

  1. Make sure you set the synchronisation option "Publish creditor EFT data - allow add/edit'.

    On the "Portal" tab set the following option:


  2. Save the job
  3. Click "Synchronise Now"

    The new setting will be uploaded and bank details entry will now appear for the creditor when they submit their claims.

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