Locked up or Frozen Insol 6 windows

The Issue

As you use the software, the XY coordinates of most open forms is saved.

A form can open "off the screen" and appear to "lock up".

This is caused by:

• An issue with the Windows API reporting the XY coordinates inconsistently
• A change in the resolution of the screen

The resolution

We are working on a permanent fix for this issue.  In the meantime, should the application lockup due to a window opening off screen, please do the following:

1. On the keyboard press <Alt> + <F4>
   
   This closes the window that has opened off screen.
   
   
2. Click the button at the bottom left-hand side of the application screen. 
   
   
   This resets the XY coordinates saved for each form.
   
   
3. Restart the application.
   
   This prevents the problem reoccurring for the duration of your session.
   
   
   ​