CBA Error: Anti-virus failed, decription failed, sender is not authorised

This may happen if the client has not been on-boarded correctly.

Any of the following problems were found:

• Anti-virus failed
  
  This is unlikely.
  
  
• Decryption failed
  
  This is unlikely because the on boarding process tests the encryption and decryption process.
  
  
• Sender is not allowed to transmit to the bank
  
  This will be the likely cause. The solution is to contact the bank and ensure the sender (Insol 6 banking) is enabled.
  
  
• The file could not be parsed into transaction groups
  
  This is unlikely.