This error indicates that a field contained in the uploading data is too long to fit into the expected length of a field.
The error may relate to any field that the data is too long, but most fields are shortened to the correct length.
In one instance, we found the email address was too long or contained invalid characters that were copied from the internet.
To resolve:
- Delete the email address for the creditor and re-upload the creditor.
- Retype the email and re-upload the creditor
Notes
- Avoid using copy and paste from an outside source such as a webpage
- Avoid spaces before the email address
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