A job may be set to low recoverability. This indicates it is unlikely that the time entered will be billed and that subsequently the payment for the invoice will be made.
Internal Practice time will not be recoverable.
To set up a job's recoverability:
- Navigate to Job > Setup
- Click on Recoverability tab.
- Click the recovery option button to set the button slider to Low.
- Enter a Status From date for low recovery.
Any time entered on this date, will be considered as low recovery.
NoteIf you want a job to be always low recovery (non-chargeable), then enter a very early date like "1/1/1900".
- Click "Save"
Low recovery is now set for the job. If you enter time for the job then the time will be considered low-recovery.